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Credits, not cash: the refund trick

4 min read

When a pro reports a fake or unreachable lead, the platform usually returns the spend as a credit. The credit can only be used to buy more leads. The pro never sees the money again.

That keeps the float on the platform and keeps the pro on the treadmill. It is a clever business model. It is also one of the loudest complaints we hear from pros across BC.

We do not have credits. We do not charge for leads. There is nothing to refund, because there was nothing to pay in the first place.

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